Refund Policy
Effective Date: February 12, 2026
Business Name: Palladium Visuals
Owned and Operated By: Yalla Goods LLC
Website: https://www.palladiumvisuals.com/
No Refunds on Digital Services
All services and products provided by Palladium Visuals are digital and custom-created.
Because our work involves creative production, time investment, and the delivery of digital assets that cannot be returned, we do not offer refunds once work has begun or files have been delivered.
By purchasing our services, you acknowledge and agree to this no-refund policy.
Project Scope & Revisions
We are committed to delivering work that aligns with the agreed creative brief.
Each project includes the number of revision rounds specified at the time of purchase. If revisions are needed within scope, we will work with you to refine the deliverables accordingly.
Additional revisions beyond the agreed scope may incur additional fees.
Cancellations
If you wish to cancel a project before work has started, please contact us immediately at:
If production has already begun, cancellation will not result in a refund.
Chargebacks & Disputes
Initiating a chargeback or payment dispute for delivered digital services without contacting us first to resolve the issue may result in suspension of services and future refusal of service.
We encourage clients to reach out directly so we can work toward a fair resolution.
Contact Information
Palladium Visuals
Owned and Operated by Yalla Goods LLC
Email: team@palladiumvisuals.com
Website: https://www.palladiumvisuals.com/